FAQs

Common questions

Sign-in, codes, transfers, and where to get help.

Answers

FAQs begin with login. Customers use log.php with username or email. Administrators use admin/log.php. Invalid credentials means the password does not match the stored hash, or you used the wrong portal. After login, customers set a four-digit passcode. Only an administrator can reset it. Transfer codes are not created at registration. An administrator issues them. Transfers may deduct available balance when the code is valid,

then wait on review. Withdrawals stay pending until authorized. Statements live under the customer portal. Forgot password uses the email flow. Privacy and terms are separate pages. Contact the form on cont.php for a ticket. Do not email your passcode. Lockouts follow failed attempts. Maintenance can hide public pages. This FAQ is not legal advice. It matches how the software is built. If an answer

here conflicts with an administrator message, the administrator record and your statement are the source of truth. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each

day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We

remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable

service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the portal each day on evegreencb.com with care and documented process. We remain focused on clear records controlled review and accountable service for customers and administrators who use the.